Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
MGT is exceptional at what they do! They are also a trusted company for Security Services. We have found their process to be easy to follow and their Implementation procedures and Operational services to be very thorough.
Vinod Kumar
Program Manager, Community Behavioral Health Agency, City of Philadelphia
It has been delightful working with MGT – your group was proactive, responsive, great listeners, included our thoughts in your process, thorough, and professional.
Alice W. Walton
Chief Human Resources Officer, Beaufort County School District
EdThrive simplifies the preparation for your PLCs and it facilitates a real conversation where we are actually collaborating and working together.
5th Grade Teacher
MGT is professional in its approach, very patient in learning DLIR processes and delivering customized and NIST aligned policy infrastructure to the DLIR, State of Hawaii.
Ryan V. Buillard
Director, IT, Department of Labor & Industrial Relations (DLIR), State of Hawaii
MGT helped our school district plan for the future with confidence with easy-to-use software tools to assess curriculum, staffing, budgeting, facilities planning, and IT infrastructure needs.
Sue Smith
Superintendent, Apollo School District, Space
I am sincerely grateful for their commitment to Florida’s education system. It has been an honor and privilege to work with you and your team for the benefit of our students and Florida’s economy.
Pam Stewart
Commissioners, Florida Department of Education
Colleges have a large number of devices (up to 20+ per student) – students want to be on 24/7, especially those in dorms; we can’t afford to have the Wi-Fi disconnect for even a minute or we get thousands of complaints and there’s no way we can monitor 24/7 with internal staff.
School District
CIO
I use the Bento Survey Explorer to understand where folks are using high-quality curriculum and am able to link this to student performance outcomes on the Bento Dashboard to identify gaps or differences in district performance.
Tara McDonald
Partnerships Manager, Teaching Lab
The team at MGT did an amazing job advancing our organizational effectiveness to drive better performance and student success. I tell all other universities to use MGT!
Greg Hartman
Chief Operating Officer, Texas A&M University
ORCA experienced a significant security event where a firewall misconfiguration led to an opportunity for bots on the internet to launch a brute force attack against the exposed service in an attempt to gain unauthorized access. Thanks to the Rapid 7 solution and MGT’s 24×7 SOC, the attack was detected and the firewall rule was disabled. The security event logs collected in Rapid 7 IDR allowed ORCA to confirm that none of the login attempts during the brute force attack were successful.
Robert Cook
Information Security Manager, ORCA - Sound Transit, Seattle, WA
Success Stories
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